Shipping policy

How long will it take to get my order?

It depends if it is an international or domestic order. All orders within Italy and USA are considered domestic orders and are shipped and delivered within 5-8 business days. Otherwise, international orders are shipped and delivered within 14-20 days. 

When will you ship my order?

We usually ship orders the same day if they are placed by 11:00am CET. When we ship your package, an automated email will be sent to the email you provided when you placed your order. In the email, you will find a clickable tracking number that will tell you exactly where your package is. If you have any problems viewing this information, please feel free to contact us!

What are the shipping fees?

We offer insured traceable international orders, free of charge! 

Where do you ship?

We don’t ship to OFAC sanctions country list, or the following countires: 

Afghanistan, Algeria, Angola, Argentina, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Comoros, Congo - Brazzaville, Congo - Kinshasa, Curaçao, Côte d’Ivoire, Djibouti, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nepal, New Caledonia, Chatham Islands, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territories, Panama, Peru, Réunion, Romania, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St Helena, St Pierre & Miquelon, Sudan, Tajikistan, Tanzania, Togo, Tonga, Tristan da Cunha, Tunisia, Turkmenistan, Uganda, Uruguay, Uzbekistan, Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe

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