Refund policy

CAN I RETURN AN ITEM?

Of course, if you ordered the wrong size or you don't like the color, you can request the return of the item.

HOW CAN I RETURN AN ITEM?

You have 14 working days from receipt of the goods to notify us that you want to return the product.

To make the return you must send an email to the address info@mintybands.com

indicating:

  • Name and surname
  • Order number
  • Items to be returned

The only expenses to be incurred are those of returning the purchased products. Only in the case of defective products, different sizes from the order or damaged items, the return costs are at our expense.

 

Once your return has been received, Minty Bands reserves thirty days to provide a refund. In case of unavailability of the requested size, we will contact you as soon as possible.

Only return requests that meet the following requirements will be accepted:

  • that the items and packaging are in their original condition
  • that the items have not been washed or used;

In the event that an item does not meet one of the listed requirements, you will not be entitled to a replacement or refund. In this case the returned item will be returned to you, with the shipping costs at your expense.

CAN I RETURN AN ITEM WITH THE 4x2 PROMOTION?

Of course, you can always return items - the return will be calculated based on the quantity of products you return. For example, if you return 2 out of 4 products, you will be refunded half of the total; if you return 3 out of 4 products, you will be refunded 3/4 of the total.

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